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Sarawak Timber Industry Development Corporation (STIDC)

Wisma Sumber Alam, Jalan Stadium,Petra Jaya, 93050 Kuching,

Sarawak, Malaysia.

Tel : 082-473 000      Fax : 082-442 691


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Last Update: 21 Jul 2017
Version 8.0.2
Issuance of Export & Import License Through ePermit SystemIssuance of Export & Import License Through ePermit System

STIDC´s Export & Import License Procedure were certified under ISO 9001:2008,since January 2009.Issuance of export/ import license through ePermit System provides services to the timber industry in particular and business communities in general. In pursuing its vision STIDC is committed to provide quality and friendly services by meeting its client charter:

 

Client Charter: Export / Import of Logs & Timber Products
To process and issue 100% Export and Import License for Logs and 90% for timber products under Custom Act 1967 within one (1) working days as required by ISO 9001:2008.

 

1.1 The Benefits of ePermit System:
  i. Increases usability & transparency for mutual benefits.
  ii. Improves effectiveness & efficiencies in fulfillment of customer needs.
  iii. Minimizes processing & approval time in fulfillment of customer satisfaction.
  iv. Enhances Export & Import License delivery services system towards meeting world class timber industry.

 

1.2 Mandatory Requirements for all ePermit users
  i. Register with STIDC through Registration and Licensing Division (www.sarawaktimber.gov.my) as an Exporter (for first user) of log and timber products as required by the Sarawak Timber Industry (Registration) Regulations, 2008.
  ii. Register with Royal Customs Department (www.custom.gov.my) as Authorized Agent. The Royal Custom Department will provide your company with the Trading number.
  iii. Register with Dagangnet Technologies Sdn Bhd (www.dagangnet.com) as a user of ePermit System and DagangNet Technologies will provide your company with user ID and Password.

 

1.3 Application to Cancel The Export / Import License
  i. Inform STIDC´s authorized officer (Section Domestic Trade) in writing and oral communication.
  ii. STIDC´s authorized officer shall cancel the approved License in the ePermit System through OGA remark.
  iii. For more detail, please refer the attachment below:
    >> Cancellation and Amendment Procedures

 

1.4 Business Operating Hours
  i. All application(s) will be processed and approved during working hours
   
  Monday to Thursday :   0800am -1200 noon & 0200pm - 0500pm
  Friday :   0800am - 1145am & 0230pm - 0500pm
  ii. No application(s) will be processed and approved on weekend and public holiday.