Sarawak CrestSTIDC-Logo The Official Website of
Sarawak Timber Industry
Development Corporation
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Client's CharterClient's Charter

 

1

To Process All Types Of Registration Applications Within Five (5) Working Days.

2

To Process And Issue The Grading Certificate Within Seven (7) Working Days.

3

To Process And Issue Import & Export Licenses For Timber And Timber Products Within One (1) Working Day.

4

To Process Feedback On Applications for Non-Resident Workers and Expatriates Within Seven (7) Working Days.

5

To Process Applications for Physical Inspection of Wood – Based Mills Layout Plans Within Twenty-One (21) Working Days.

6

To Process Payments Within Twelve (12) Working Days.

7

To Respond to Enquiries and Information Request Within Three (3) Working Days.

8

To Respond to Customer Complaints Within Three (3) Working Days.